Frequently Asked Questions
Does someone need to be at the location when we clean?
Our cleaning services and schedules are designed to be flexible and adaptable to your unique requirements. You have the option to schedule cleaning sessions before or after business hours, or at a time that best suits your preferences.
Do I have to sign a long term contract?
At CLeanlyee Cleaning Services, we do not bind our clients with contractual agreements. We take immense pride in the quality of our work and prioritize the satisfaction of our clients above all else. Rest assured, our commitment to excellence ensures that you have the freedom to make decisions according to your needs and preferences without any constraints.
Is your staff uniformed?
All staff, regardless of position, will wear uniforms in our customers’ buildings.
How do I communicate with Cleanlyee Cleaning Services?
Our managers communicate with clients via phone, and email. whichever you prefer.
Do you have regular supervision inspections?
​Our inspector regularly conducts inspections to assess the cleaning performance of our staff without prior notice. Consistent feedback on performance addresses and rectifies any issues while reinforcing positive behaviour and habits. Account managers arrange walk-throughs to ensure that the work is consistently meeting and exceeding your expectations.
Do you provide free estimates?
Our reputation is built on providing free estimates. Our licensed consultants are eager to visit your commercial facility to better understand your goals and challenges. With this insight, we’ll create a detailed plan that delivers excellent results without excessive costs.
What types of services do you provide? Do you provide commercial and residential services?
We only provide commercial cleaning services, not residential services or maid services. Commercial cleaning services include offices, industrial, restaurant, construction and kitchen exhaust cleaning.
Do I have to sign a long term contract?
At Cleanlyee Cleaning Services, we do not bind our clients with contractual agreements. We take immense pride in the quality of our work and prioritize the satisfaction of our clients above all else. Rest assured, our commitment to excellence ensures that you have the freedom to make decisions according to your needs and preferences without any constraints.
Is Cleanlyee Cleaning Services a franchise?
Cleanlyee Cleaning Services is not a franchise, our cleaners are employed directly by us, not through a franchise cleaning company. This gives us complete control over the quality of our services and ensures that our team is fully dedicated to providing the highest level of professionalism and customer satisfaction. Being independent allows us to customize our cleaning solutions to perfectly match the specific requirements of each client.